Radtac has a broad church approach on agile and methods which is built on cultural understanding of the client need. We believe at a time of change the need is to provide the clients with straight forward simple messages and support those that are achievable. This has the added advantage of showing as early as possible what #goodlookslike. It’s not about what’s perfect, if such a thing exists, it is what’s right for now to effect change, where your team and company and its #culture are able to go.
After many years of delivering enterprise agile we are now providing the SAFe agile exam and SAFe Consultants. #Radtacltd has been doing scaled enterprise agile programmes from the company’s very inception, which is now 16 years, and we worked extensively on the global #nokia roll out with #deanleffingwell in the mid noughties. So #Enterpriseagile is in our DNA. #Radtacltd also provide 30% of the UK’s Scrum Alliance training, a large part of the UK’s APMG and Kanban training as well as providing courses in lean start-up, and last but not least we wrote and provided the #BCS with their #agile Foundation Certificate. We are truly method agnostic and focus on what is #rightfortheclient. So having a broad church means that we enter client discussions with an open mind, we feel that this is critical to producing wins for our customers.
We know our onions, and there are many varieties, we know most (all) of them. Our pragmatic approach to Consulting, Cultural Change, Delivery and then the Training, is what Radtac is known for and also goes to the heart of one of our values “Evolution over Revolution”. We don’t seek to sell a panacea, we aim to support clients to move to more effective and efficient working with a toolbox of approaches. Encourage the use of the right tool for the job in hand, not ’the tool’ that you predetermined was needed before client interaction i.e. If the only tool is a hammer, every job is a nail.
Clients may become concerned if they hear lots of different strong opinions on one approach over another. Change is a disturbing and lonely place. People need to be shown that the courage they have used to make change happen will be rewarded and that they trust that the approaches you are going to use best suit them. They need to have the fear removed and not increased. They need to have confidence in your approach being led by you thinking about them and their problems first.
Clients are in business to make money / be more efficient. They are not concerned so much as to which ‘method’ they use, they care that it can be introduced simply, economically and most importantly it produces lasting results of improvement and produces #ROI. How many CEOs, CFOs, CMOs do we hear eulogising on any agile method. Sometimes but no where near the number whose companies have used agile approaches. Does that send a message about what the client thinks? We believe that it does, and it isn’t about methods, it’s about – did we achieve a lasting goal fulfilment around our purpose that delighted our consumers and gave them more than they expected.
What does this mean in practice.
- We go into prospective and existing clients and work with them on where they are today and then seek to offer them a number of methods, approaches, analysis tools, organisational development, training and special delivery catalysts to help them to get from where they are to where they want to be. Then we help them chose based on that informed debate.
- We position this all the time as an evolution. That is taking the innate ability of the organisation to inspect, adapt and to change, freeing people to achieve their potential, removing the constraints
- We work closely with the client to understand what is their next “achievable” step, not what is the “#MethodUtopia“ we can sell you to adopt
- Being a successful business (our turnover went up 100% during a recession year) is about doing what’s right, success and profitability flow from that because clients see and feel the value
So doing things right is fine but doing the right things is what #Radtacltd focus on, and for clients there is no “one size fits all”. So Radtac will be listening to the client, asking them to tell us #why they want to change and then opening the #agiletoolbox and sharing approaches, using our skills and knowledge to select tools that could fit with that client’s #culture, innate abilities and need.
We add to that organisation development to ensure cultural change – and I have blogged on that before, here are some references
You may also be interested in a blog written by Darren Wilmshurst One Size Does Not Fit All